1. Introduction
Welcome to Healio Pharma (“Company”, “we”, “our”, “us”).

These Terms of Service (“Terms”) govern your use of our website located at healiopharma.com (“Service”), operated by Healio Pharma.

Our Privacy Policy explains how we collect, safeguard, and handle information when you access our Service. By using our website, you agree to be bound by both these Terms and our Privacy Policy (“Agreements”).

If you do not agree to these Terms, please discontinue use of the Service. For assistance, contact us at pharmahealio@gmail.com

These Terms apply to all visitors, users, and customers who access or use the Service.

2. Communications
By using our Service, you agree to receive communications from us, including notifications, promotional messages, and updates. You may opt out anytime by following the unsubscribe instructions or emailing support@healiopharma.com.

2.1 Consent to Communication
You consent to communication via:

SMS
WhatsApp
Email
Phone calls
App or web notifications
You also consent to the monitoring or recording of these communications for service quality and support.

2.2 Opt-Out
You may opt out of promotional communication at any time. Essential order, payment, and service-related messages will still be sent.

3. Purchases
To purchase products through our Service, you may be required to provide:

Payment information
Billing address
Shipping address
You represent that:

You are authorized to use the payment method provided.
All information submitted is true and accurate.
We may use third-party payment processors. By submitting payment details, you authorize us to share information with these providers.

Healio Pharma reserves the right to cancel or refuse orders in cases of:

Product unavailability
Pricing or description errors
Fraud or unauthorized transactions

4. Promotions
Any contests, offers, campaigns or promotions (“Promotions”) may be governed by separate rules. If Promotion rules conflict with these Terms, the Promotion rules will prevail.

5. Refunds
Refunds may be issued in accordance with our Refund Policy, typically within 30 days of purchase. Please refer to the policy page for full details.

6. Content Ownership
All content on or through this Service is the property of Healio Pharma or is used with appropriate permission.
You may not copy, distribute, reuse, or modify any content for commercial purposes without written consent.

7. Prohibited Uses
You may use this Service only for lawful purposes. You agree not to:

Violate any applicable law
Engage in harmful, fraudulent, or deceptive practices
Impersonate Healio Pharma or another user
Introduce viruses or harmful software
Tamper with or disrupt the Service
Use bots, scrapers, or automated tools to access the website
Use the Service in a way that may damage our brand or users

8. Analytics
We may use third-party analytics tools to understand how users interact with our Service and improve user experience.

9. Minimum Age Requirement
You must be at least 18 years old to use this Service or make purchases. By using the website, you confirm you meet this requirement.

10. Accounts
When creating an account:

Provide accurate, current information
Maintain confidentiality of your login details
Notify us immediately if unauthorized access occurs
We may suspend or terminate accounts that violate these Terms.

11. Intellectual Property
All trademarks, branding, logos, product content, graphics, and website materials belong to Healio Pharma and are protected under applicable laws. Use without permission is prohibited.

12. Copyright Policy
We respect intellectual property rights. If you believe your copyrighted content has been used improperly, notify us at pharmahealio@gmail.com with appropriate evidence.

13. DMCA Procedure
Submit claims with:

Your signature
Description of copyrighted work
URL of infringing content
Your contact details
A statement of good faith belief
A statement of accuracy under penalty of perjury
Send claims to pharmahealio@gmail.com

14. Feedback
Any feedback you share with us—ideas, suggestions, improvements—may be used by Healio Pharma without obligation or compensation.

15. External Links
Our Service may contain links to third-party websites. We do not control or endorse their content and are not responsible for their policies or practices.

16. Disclaimer of Warranty
Our Service is provided “as is” and “as available.”

Healio Pharma does not guarantee:

Error-free operation
Uninterrupted availability
Accuracy of content
Virus-free systems
You use the Service at your own risk.

17. Limitation of Liability
To the fullest extent permitted by law, Healio Pharma shall not be liable for:

Indirect or consequential damages
Loss of data, profits, or business
Personal injury resulting from misuse of the Service or products
If liability is established, compensation will not exceed the amount paid for the product or service.

18. Termination
We reserve the right to suspend or terminate your access to the Service at any time for violations of these Terms.

19. Governing Law
These Terms are governed under the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts in [Your City / State].

20. Changes to the Service
We may modify or discontinue the Service at any time without prior notice.

21. Amendments to Terms
We may update these Terms periodically. Continued use of the Service means you accept the updated Terms.

22. Waiver & Severability
Failure to enforce a provision does not waive our rights.
If any part of these Terms is deemed invalid, the remaining sections remain enforceable.

23. Acknowledgment
By using our website and purchasing our products, you confirm you have read and agree to these Terms.

24. Contact Us
Healio Pharma
Email: pharmahealio@gmail.com
Phone: +91 79728 92971